Privacy Policy
What the app does NOT collect
- Your screenshots. Capture, PII detection, redaction, and annotation run entirely on your Mac. Image content is never uploaded to us or anyone else.
- Usage analytics or telemetry. The app phones home for exactly one thing: checking for updates (below).
- Accounts. There is no sign-up inside the app. A license key is the only identity it knows.
What we do process, and why
- Update checks. The app periodically fetches
updates.screenproof.app(Sparkle) to see if a new version exists. Like any web request this exposes your IP address to our host (Cloudflare); we look only at aggregate download counts. - Purchases. Payment is processed by Stripe — card details go to Stripe, never to us. We store your email, name/organization, and the license we issued, so we can resend your key and provide support.
- Email. License keys, sign-in codes, and support-case updates are sent through Resend. We keep a copy of what we sent you so support can reference it.
- Premium Support. Signing in uses a one-time email code. Tickets, replies, and any screenshots you choose to attach are stored so we can resolve your case, and are visible only to you and us.
- Waitlist. If you join the launch waitlist we store your email until we've announced launch or you ask to be removed.
- Website. Hosted on Cloudflare Pages. We use Cloudflare's aggregate traffic analytics; there are no advertising trackers or third-party analytics scripts.
Who we share data with
Only the processors above — Stripe (payments), Cloudflare (hosting, storage, delivery), and Resend (email) — and only to run the service. We do not sell or rent personal data. Ever.
Managed deployments
If your Mac is managed by your organization (MDM), your administrator controls the app's policy settings and may have issued its license. What your organization does with your device is governed by their policies, not this one.
Retention & your rights
Purchase and license records are kept while your license is active so we can support it. Support cases are kept while relevant. To access or delete your data, open a case at Premium Support from the email address in question and ask — we'll handle it promptly.
Changes
If this policy changes materially we'll update this page and note the new effective date above.
Contact
Premium Support — sign in with your email; no license required to view or start a conversation about your data.